Welcome to our website. These Terms and Conditions explain the rules you agree to when you visit, shop, and use our services. By using our site and buying our products, you accept these Terms. Please read them carefully. If you do not agree, you should not use this website.

1. About Us
This website is owned and operated by RenderX, a personal online seller offering gaming products and accessories to customers across Europe.
You can contact us at: support@renderx.tech

 

2. Using Our Website
You must be at least 13 years old to use this website.
If you are under 18, you need permission from a parent or guardian.
You agree to use our website only for legal reasons.
You cannot try to break into, damage, or misuse our site in any way.

 

3. Your Account
To buy from us, you may create an account.
You must give correct and complete information.
You are responsible for keeping your username and password safe.
If someone uses your account without permission, let us know right away.
We are not responsible if you share your account details with others.

 

4. Products and Prices
We try to show clear pictures and descriptions of all gaming products.
Sometimes colors, sizes, or features may look a little different from the real product.
Prices may change without notice.
All prices include VAT unless stated otherwise.
If a product price is wrong on our site, we may cancel the order and refund your money.
All sales are subject to product availability.

 

5. Orders
When you place an order, you are making an offer to buy the product.
We will confirm your order by email. This does not mean the order is accepted until we process your payment.
We may cancel or reject orders if:

• The product is out of stock

• There is an error in price or description

• Payment cannot be completed

• Fraud or misuse is suspected
  If we cancel your order, we will refund you in full.

 

6. Payments
We accept payment methods shown at checkout (credit card, debit card, PayPal, etc.).
You agree to give true payment details.
By providing payment details, you confirm you have the right to use them.
Payment must be made in full before shipping.
All transactions are processed securely.

​

7. Shipping and Delivery
We ship orders to the address you provide. Please make sure it is correct.
We work with third-party suppliers. Orders may ship from outside the EU.
Delivery times are estimates: usually between 7–20 business days.
Delays may happen due to customs, carriers, or other reasons.
We are not responsible for delays caused by third-party shipping services.
If your package is lost or damaged, contact us within 7 days of delivery notice.
You may be responsible for customs fees or VAT depending on your country.

​

8. Returns and Refunds

• You may return most products within 14 days of receiving them, regardless of your location.
• Products must be unused and in their original packaging.
• To request a return, email us at support@renderx.tech within 14 days of delivery.
• You are responsible for return shipping unless:
 • The item is damaged
 • The item is incorrect
• Refunds are issued to your original payment method after we receive and inspect the item.
• Shipping fees may not be refundable.

Items that are not refundable include:
• Digital products
• Gift cards
• Used, opened, or damaged items not caused by us
• Personalized or custom items

​

9. Damaged or Wrong Items
If your item is damaged or incorrect:

• Contact us within 7 days of delivery confirmation

• Send us photos of the issue

• We will replace the item, issue a refund, or cover the return cost

 

10. Warranties and Compatibility
Some products may include a manufacturer's warranty (check product page).
We do not promise compatibility with your systems or devices.
We are not responsible for damage caused by misuse, accidents, or modifications.

 

11. User Content
If you post reviews, comments, or other content on our site, you give us the right to use, copy, and display that content.
You agree not to post harmful, offensive, or false information.
We may remove any content that breaks these rules.

 

12. Intellectual Property
All text, images, designs, logos, and software on this site belong to us or our partners.
You may not copy, use, or share our content without permission.
Our brand name and logo may not be used without our written consent.

 

13. Limitation of Liability
We do our best to provide accurate information and safe shopping.
However, we are not responsible for:

• Errors in product descriptions or availability

• Delays in shipping or third-party services

• Losses caused by misuse of our products
  Our total responsibility is limited to the amount you paid for the product.
  Nothing in these Terms affects your legal rights under EU consumer law.

 

14. Privacy
We care about your privacy.
We follow the rules under the General Data Protection Regulation (GDPR).
Please read our Privacy Policy to understand how we collect and use your data.

 

15. Third-Party Links
Our site may have links to other websites.
We do not control or take responsibility for those websites.
If you visit them, you do so at your own risk.

 

16. Termination
We may suspend or close your account if you break these Terms.
You may stop using our website at any time.
Closing your account does not remove your past obligations, like unpaid orders.

 

17. Changes to Terms
We may update these Terms at any time.
Changes take effect once posted on the website.
It is your responsibility to check this page for updates.

 

18. Governing Law
These Terms follow the laws of Belgium.
Any disputes will be handled by courts in Belgium, unless required otherwise by EU law.

 

19. Contact Us
If you have questions about these Terms and Conditions, please contact us at:
RenderX Support Team
Email: support@renderx.tech

 

20. Acceptance
By using this website and making a purchase, you agree to follow these Terms and Conditions.
Thank you for choosing RenderX for your gaming needs.